Our Solutions
Three focused services for your AI integration journey
Each service can be engaged independently or as part of a connected journey from understanding through to deployment and process improvement.
Back to HomeOur Methodology
How we approach AI integration
Every Nusantara Logic engagement begins with understanding before recommending. We don't arrive with a predetermined solution — we work to understand your context first.
Discovery
Structured conversations with key stakeholders to understand your current state, priorities, and constraints.
Analysis
Reviewing data, workflows, and systems to identify where AI can provide meaningful improvement.
Design & Delivery
Building, configuring, or training — with regular checkpoints and client review throughout.
Handover
Full documentation, knowledge transfer sessions, and optional post-project support arrangements.
Solution 01
Conversational AI Deployment
End-to-end support for implementing conversational AI assistants across customer-facing and internal channels. The service covers requirements gathering, dialogue flow design, natural language model configuration, integration with existing CRM or helpdesk platforms, and post-launch monitoring. Each deployment is tailored to reflect your organisation's tone and communication standards.
- Detailed requirements gathering and use case scoping
- Dialogue flow design with brand voice alignment
- NLP model configuration supporting Malaysian English
- CRM, helpdesk, or internal platform integration
- Post-launch monitoring and performance review
Process Steps
Initial requirements workshop with your team
Dialogue flow design and stakeholder review
NLP configuration and integration development
User acceptance testing with your team
Launch, monitoring, and handover documentation
Program Modules
What AI is — and what it isn't (foundations)
Data, privacy, and responsible use in your context
Hands-on exploration of AI tools relevant to your work
Participating meaningfully in AI-driven projects
Building good habits for AI-assisted decision-making
Solution 02
Employee AI Literacy Program
A structured learning path that builds AI awareness and practical understanding across all levels of your workforce. The program covers core AI concepts, data ethics, responsible use guidelines, and hands-on tool exploration. Delivered in modular sessions that fit within regular work schedules, equipping teams to participate meaningfully in AI projects.
- Designed for non-technical staff at all levels
- Modular format — sessions can be spread across weeks
- HRDC-registered training provider — claimable under HRD Corp
- Participant materials and reference guides included
- Customisable case studies drawn from your industry
Solution 03
AI-Powered Process Mapping
A diagnostic service that analyses your existing business processes to identify where AI-driven automation or augmentation can yield measurable improvements. Using process mining techniques and stakeholder interviews, our team creates detailed workflow visualisations highlighting bottlenecks, redundancies, and automation candidates. The output is an actionable plan with estimated efficiency gains and resource requirements.
- Process mining analysis of existing workflow data
- Structured stakeholder interviews across departments
- Detailed workflow visualisation documents
- Prioritised list of automation and augmentation candidates
- Estimated efficiency gains and resource requirements per intervention
Deliverables Included
Current-state process maps for each scope area
Bottleneck and redundancy analysis report
Ranked list of AI intervention opportunities
Resource and implementation effort estimates
Executive summary with recommended next steps
Choosing the Right Fit
Which service suits your situation?
Use this guide to get a sense of where to start. We're happy to discuss your specific circumstances if you're unsure.
| Situation | Conversational AI | Literacy Program | Process Mapping |
|---|---|---|---|
| My team doesn't yet know enough about AI to make decisions | – | – | |
| I want to automate our customer service or internal support channels | – | – | |
| I'm not sure where AI would have the biggest impact in my operations | – | – | |
| We're planning an AI project and need staff ready to participate | – | – | |
| We want a full picture: what to automate and then how to do it |
Across All Services
Standards that apply to every engagement
Privacy & Data Security
NDA signed before discovery. PDPA-aligned data handling throughout. Client data not retained beyond project scope.
Defined Scope & Deliverables
All work is scoped in writing before commencement. You know exactly what will be delivered and when.
Responsive Communication
One business day response commitment. Proactive updates if anything changes. Named contact throughout.
Ethical AI Alignment
Human oversight maintained in all AI systems we help design. Responsible use principles embedded in every recommendation.
Full Documentation
Every project concludes with comprehensive written documentation — handover materials your team can use independently.
Post-Engagement Support
Optional follow-up arrangements available after any engagement. We don't disappear once the project closes.
Pricing
Transparent, fixed-scope pricing
All prices are in Malaysian Ringgit and represent the starting fee for each service. Final pricing is confirmed in writing before any work begins.
Solution 01
Conversational AI Deployment
RM 700
starting from / per engagement
- Requirements workshop
- Dialogue flow design
- NLP configuration
- Platform integration
- Post-launch review
Solution 02
PopularEmployee AI Literacy Program
RM 2,100
starting from / per engagement
- 5 modular sessions
- Participant materials
- Customised case studies
- HRDC-claimable
- Post-program review
Solution 03
AI-Powered Process Mapping
RM 3,550
starting from / per engagement
- Process mining analysis
- Stakeholder interviews
- Workflow visualisations
- Prioritised action plan
- Executive summary
Not sure where to start?
Tell us a little about your situation and we'll suggest the most appropriate starting point — honestly, and without any sales pressure.
Get in Touch